20 Phone POE Bundle
20-Full Service Licenses
20-6731i Aastra Telephones
Netgrear Switch 24 port, POE (Power over ethernet switch does not require an additional power supply for each phone)
*Is compatible with any SIP phone at an additional cost. Call for different phone model options.
Interactive Voice Response (IVR)
system —a digital receptionist that will
offer pre-recorded options for selecting
individuals or departments. There is no
limitation on how many you can have.
Music or customized messages can be
played when a call is on hold.
- Call Monitoring
Managers can listen in on calls, and
can barge in to speak to customers or
whisper for agents’ ears alone.
- Call Parking
Calls can be placed on hold in a
“parking lot” to keep extensions free.
- Ring Groups
Multiple extensions can be configured
to ring with each call until that call is
picked up by any one extension
- Call Presence
Call presence updates your availability
and activity status —such as “on the
phone” or “away” —automatically on
systemwide integrated applications
such as instant messaging.
- Call Conferencing
quiet mode, user join/leave, forced
volume and conference
- Call Queuing
Calls waiting for a response will be
placed in a queue in which calls are
answered in the order they were
received, or may be prioritized for a
quicker response that leapfrogs the
queue. Call queues are unlimited.
- Music on hold
Pre-recorded MP3s or WAV files may be
played when a caller is placed on hold.
Hold music and messages are easily
administered via the web interface.
- Voicemail/voicemail to email/fax to email
Voicemails can be accessed and
changed on the extension or via web
interface. Users can receive email
notifications when they have a new
voicemail message, and faxes can be
forwarded to email.
- Call Recording
The administrator can enable or disable
call recording for the desired extensions
and queues and listen to or download
Users can block certain numbers from
making further calls to any extension.
- Day/Night Control
Users can configure call flow depending
on the time of day —for example, calls
may be routed to extensions with
voicemail boxes during office hours and
with a different number or a customized
message for calls arriving after hours.
- Item #: iphonyVoipphonesystem#3-1
- Manufacturer: IpIphony
- Condition: New